GENERAL PURPOSE OF THE JOB:
The Vice President for Operations: Parks & Public Spaces is a senior level management position reporting to the President/Chief Executive Officer of the Center City District, a business improvement district serving Philadelphia’s mixed-use, commercial downtown. The V.P. directs and supervises the construction, and operations of five parks currently owned by or leased to the Center City District (CCD), including CCD’s largest park, the 120,000 sf Dilworth Park (and 40,000 sf concourse) adjacent to City Hall, which hosted 10.8 million visitors in 2018; Sister Cities Park, a multi-generational park with a focus on engaging families with young children; Cret Park on the 1600 block of the Parkway; the small pocket, John Collins Park on West Chestnut Street; and the first phase of the Rail Park. The V.P. oversees the day to day management and continuous improvement of these five parks, as well as the construction and maintenance of any new parks or other public spaces, as well as all street furniture and public improvements installed by the CCD. Such projects include pedestrian scale and building facade lighting, planters, signage, pedestrian counting technology and other streetscape improvements across the entire downtown. For a full inventory of CCD streetscape assets and public area improvements, see the CCD chapter of our annual State of Center City: 2019 Report.
The V.P. is responsible for managing construction and park operations staff and contractors assigned to complete these tasks, supporting events and programming within the parks managed by other CCD divisions, and evaluating and ensuring an overall high-quality customer experience within CCD parks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
As one of five vice presidents, specific job responsibilities include, but are not limited to the following:
Direct and supervise the efforts of the Senior Director of Capital Programs, Director of Park Operations, Manager of Public Spaces, their support staff, as well as competitively selected contractors needed to construct, repair and maintain CCD assets.
- Manage proposed new projects: oversee planning and engineering teams, either in house or third party contractors, to develop high quality design and accurate construction estimates; insure that all operating and cost implications are fully considered in the planning phase; and oversee bidding and construction management.
- Inspect parks and streetscape improvements to ensure that all infrastructure, equipment and operating systems are properly maintained and functioning appropriately and all leased premises, such as cafes are operating appropriately and providing a quality customer experience. Oversee and maintain specialized functions and maintenance of the public art installation, Pulse, in Dilworth Park.
- Evaluate in house capabilities and/or recommend, develop and monitor contracts and coordinate work of other specialized functions, e.g. fountain maintenance, equipment maintenance, irrigation control, security systems, landscape maintenance, lighting maintenance, pedestrian counting cameras, etc.
- Plan and schedule work priorities and inspect all work when completed.
- Process all damage and accident reports. Coordinate with the Vice President of Finance and Administration in house and insurance company reporting protocols.
- Coordinate with the Vice President for Public Safety and Cleaning Operations to insure positive park use and experience through the adherence to proper safety and other park regulations, procedures and practices.
- Manage set-up and construction elements of seasonal park installations: 7200 square foot ice rink and support systems within the park; winter cabin and related to utility systems; holiday light show.
- Support and expand cross-organizational coordination with Business Services, Marketing, Public Safety, Cleaning, and other operations and staff to ensure a seamless and successful management program and excellent customer experience for all CCD parks and operations under management. With respect to the parks, work towards the common organizational goal of balancing the needs of income producing activities with the public service functions of CCD Parks.
- Conduct field inspections, condition assessments, public use patterns and monitor operations; formulate maintenance plans and make recommendations to resolve any deficiencies.
- Develop budget projections in conjunction with other senior level management for the construction, operations and maintenance of parks and streetscape improvements; monitor expenditures and manage annual budget.
- Proactively maintain productive working relationship with the City of Philadelphia departments that are essential to the successful functioning of CCD parks, including the Department of Parks and Recreation, Public Property, the Managing Director’s office, as well as with SEPTA.
- Develop cooperative, professional relationships with adjacent property owners, local business and civic groups and build effective networks and relationships with individuals, businesses and others in key leadership positions in areas that surround and benefit from the parks, as well as throughout Center City, to insure that CCD parks are well integrated into broader economic development objectives.
- Capably represent the CCD at a variety of public and private functions
- Maybe required to work outside the normal business day or be available to staff for questions or issues as they arise.
These are the essential functions of the position; other duties may be assigned. Incumbents may be required to follow any additional related instructions, acquire job related skills and perform other work as required.
- Manage and supervise the following staff: Senior Director of Capital Programs, Director of Park Operations, Manager of Public Spaces, and may manage interns or other staff as needed.
EDUCATION AND EXPERIENCE:
- Master’s degree (M.A.) or equivalent; at least five years in operation of park, public place, public grounds, building and real estate maintenance or equivalent related experience and/or training; or equivalent combination of education or experience.
- Demonstrated experience in working with mechanical systems and operations of public spaces or equivalent.
SKILLS AND ABILITIES:
- Ability to maintain an effective working relationship with employees, stakeholders and the public.
- Able to work cooperatively with others; being courteous to other employees, clients and vendors.
- Ability to apply sound judgment, think strategically, and make wise decisions.
- Skill at computer use, proficient in the following programs: Microsoft Word and Excel, Ability to learn other computer programs as needed.
- Well organized with direct experience in the operations and maintenance of parks and public spaces.
CERTIFICATES, LICENSES, REGISTRATIONS:
- Must possess a valid Pennsylvania Driver’s License.
- This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give to the job applicant a feel for the physical and mental activities normally attendant to the job to the end that an applicant with a disability can determine whether he/she will be able to do this job either with or without accommodation.
- While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell, and lift objects. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Must be able to pass a criminal background investigation, which includes a check of the national sex offender registry, a reference check and drug screening.
Forward Resumes to:
Human Resources Department
Center City District
660 Chestnut Street
Philadelphia, PA 19106
We are an EEO/AA employer. No phone calls please.